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You may return your purchased item within the first 30 days for any reason. After 30 days, any returns or exchanges given are at the discretion of the vendor.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
– Gift cards
– Custom made products
– Downloadable products
– Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
To initiate your return or exchange please submit the form here:
There are certain situations where only partial refunds are granted (if applicable) at the discretion of the vendor.
– Any item not in its original condition, or is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 30 days after delivery
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
If you do return your product, be aware that all shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Additionally, you will be responsible for paying for your own shipping costs when returning your item.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should use a trackable shipping service or purchasing shipping insurance. If we do not receive your item back, there is no replacement guarantee and you will lose your money.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund and reason if needed.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received your refund after a few days after receiving notification it was approved, first double-check your bank account again. Then, contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
While every vendor may vary slightly, our vendors will do their best to ship your product in a timely manner. You will receive an email when the vendor has shipped your product. If possible, they will provide a tracking code for you to check on your item’s progress. If you have questions about a missing package or your shipment, please contact us at firstname.lastname@example.org.
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